Invoicing & Payment Terms

Homeowners must pay before Click arrives to carry out the service.
Although our invoices state 7 day payment terms, content will be withheld until full payment is received.
Invoices will be sent directly to the homeowner unless otherwise specified at the time of booking.
We do not offer a line of credit to homeowners.

Click operates monthly invoicing for repeat clients offering 30 day payment terms on all invoices
By default, invoices will be sent to the client placing the order unless alternative arrangements are made at the time of booking.
Agents and businesses may not be eligible for credit terms, subject to Click’s discretion.

Cost sharing must be requested at the point of booking; it cannot be arranged retrospectively.
Click will invoice each party separately for the specific products being split.

Clients have 5 days from the invoice date to raise disputes or request amendments.
This applies to monthly invoices and includes all adjustments and corrections.
After this period, amendments are only possible at Click’s discretion and in cases where Click agrees an error was made.

Any requested changes after the 5-day dispute period will be considered on a case-by-case basis.
Click reserves the right to decline amendment requests outside the dispute period unless an error is identified.

Click requires the contact details of the client’s accounts team to ensure smooth processing.
Where PO numbers are required, clients must confirm that these will be produced after receiving the invoice as part of their internal approval process. Click will proceed with the invoice as issued, and it is the client's responsibility to ensure PO numbers are processed accordingly.
Click does not currently offer accounting software integration.

Homeowners must pay upfront before service delivery, and content will be withheld until payment is received.
Invoices default to the ordering client unless otherwise specified at the time of booking.
Shared bookings must be pre-approved by Click and cannot be arranged retrospectively.
Invoice disputes and amendments must be raised within 5 days, after which changes are at Click’s discretion.
Clients must provide accounts team details, and PO numbers must be confirmed in advance where applicable.

For further invoicing inquiries, contact us at:

At Click, we aim to provide clear and transparent invoicing for all our services. This article explains our invoicing process, payment terms, and how to manage shared bookings and amendments.