Skip to content
  • There are no suggestions because the search field is empty.

What to expect when you order a Prime Package

The Prime Package is an upgraded offering, perfect for capturing larger properties or those requiring a touch more detail and attention. With additional photos, enhanced staging, and experienced contractors, this package delivers impactful visuals and detailed floorplans to elevate your property marketing. This article outlines what’s included, how the Prime Package differs from the Core Package, the process, and delivery timelines, so you know exactly what to expect.

What’s Included in the Prime Package

Service Details
Photos 24 high quality images showcasing key property features, captured using our Photography Priority System.
Floorplan Accurate and detailed floorplan, fully compliant with RICS guidelines. Additional costs apply for properties over 2,500 sq ft at £0.05 per sq ft.

Save £25 compared to the Core Package.
Phone & Email Support Direct access to our support team for any queries before, during, or after your booking.
3 Free Additional Edits Complimentary refinements to ensure your images meet your expectations. Make sure to review our edit guide
Full Image Copyright You receive complete rights to use the images across all marketing platforms.

How is the Prime Package Different from the Core Package?

  • More Photos: The Prime Package includes 24 photos, compared to 16 in the Core Package, offering broader coverage of the property’s best features.

  • Experienced Contractors: An experienced contractor will be sent, specialising in producing unmissable photos for larger properties and managing client expectations seamlessly.

  • Enhanced Staging: More staging is offered compared to the Core Package. Our experienced contractor will focus on presenting each room in its best light by adjusting small items and enhancing compositions. The contractor will use their extensive experience to work collaboratively with you to ensure the property’s best features are showcased effectively, provided the property is in a presentable condition prior to their arrival.

  • Exclusive Prime Benefits: With Phone & Email Support, 3 Free Additional Edits, and Full Image Copyright, the Prime Package offers greater flexibility, support, and value.

The Process

On-Site Visit

  • Our contractor will arrive at the property within the scheduled time frame.

    Note: Access via keys will be treated as a flexible time window unless specified otherwise.

  • They’ll spend approximately 1.5 hours completing all booking requirements. To ensure this timeframe is met, the property should be in a condition to be captured. We will focus on capturing the best angles available.

    Tip: The condition of the property can hugely impact the angles we capture, so we recommend sharing our property staging guide. The contractor will select compositions unless specific instructions were provided during booking.

  • The contractor will carry out any specific requests provided at the time of booking.

  • Staging: Enhanced staging will be performed by our experienced contractor to ensure rooms are presented in their best light. While we will assist in staging by adjusting small items to improve the composition, we won’t declutter or reorganise entire spaces. Our contractors aim to work collaboratively with you or your vendors to highlight the property’s best features, but it’s important to ensure the property is in a presentable condition prior to their arrival. Adhering to practical time limits, we focus on creating impactful visuals that showcase your property at its best.

Report an Issue Feature

  • If any quality issues are encountered on-site, the contractor will communicate their solution via our Report an Issue feature.

  • The client will be alerted to these issues and the proposed solution.

  • If the client prefers a different solution, they must get in touch immediately via info@clickmediagroup.co.uk or our phone number while the contractor is still at the property.

  • Any adjustments requested after the contractor has left will be considered a revisit and may incur additional charges.

Delivery Timelines

Service Delivery Time
Photos By 9 AM the following morning.
Floorplan By 11 AM the following morning.

Callout: Need it faster? Speak to our team about expedited delivery options at the point of booking.

Additional Information

  • Content Style:
    All photos and floorplans are optimised for use on property portals like Rightmove and Zoopla. They will be delivered in landscape format unless requested otherwise and include:

    • High resolution

    • Low resolution

    • A contact sheet for easy reference

  • Optional Add-Ons:
    Enhance your property marketing with additional services like:

    • Virtual Staging

    • Drone Photos & Video

    • Social Video with Agent Introduction

    • Extra Photos: Available only if the contractor captures additional compositions during the visit.

Contact Us

  • Email Support: Our team is available via info@clickmediagroup.co.uk to assist you at any time during the booking process.

  • Phone: 020 3105 4688